• What payment method can I use to make my purchase?

    We offer the following payment methods: Visa, Mastercard, American Express, Paypal, JCB, UnionPay, Apple Pay and Gift Card.

 

  • Why might my credit card be refused?

    Your credit card may be refused for any of the following reasons:

    • The card may have expired. Check that your card is still valid.
    • You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
    • You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
  • Can I include my company’s details on my invoice?

    Yes. Simply click on the business option in personal details and fill in the tax information we require.

  • Is it safe to use my credit card on the website?

    Yes, the data is transmitted via SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.