How long do I have to make an exchange?
All exchanges must be made within 14 days of the e-mail confirming shipment.
dizingof.com reserves the right to reject exchanges if items are not in the same condition in which they were received.
How can I make an exchange?
Please send us an email at email@example.com with your exchange request. Once we acknowledge your email we will provide you information on the exchange process. You can choose whether to drop in at one of our stores or post the merchandise back to the store you purchased the merchandise.
Can I exchange any item?
Yes, as long as it is in perfect condition and has all its labels on it and the exchange is done within 14 days from the purchase. All items should be unused. You can exchange the merchandise for any other merchandise at full price. Please note you can only exchange and take any merchandise only at full price.
Can I return an item?
If you have a change of mind you can exchange the merchandise within 14 days from purchase. We do not issue a refund for change of mind.
If there is a manufacturing defect, you can return it to us and we will either replace or rectify the problem.